Hello, I’m Elaina. I’m a Virtual Assistant and Operations Manager for Healthcare and Wellness Professionals.
Are you overwhelmed by the constant demands of running a healthcare or wellness practice? As a healthcare or wellness provider, your work is high-touch and deeply personal. You can’t outsource patient care—it’s the heart of what you do. However, managing the operational and technical demands on top of providing exceptional service can leave you feeling burned out.
That’s where I come in. From HIPAA-compliant general operations support to remote IT support during meetings and webinars to streamlining business systems and coordinating workshops, retreats, and content shoots, I handle the tasks that pull you away from your clients.
About Me!
I’m a Virtual Assistant and Operations Manager dedicated to helping healthcare providers, solo practitioners, and health coaches focus on what they do best: delivering exceptional care.
With 16 years of direct patient care experience and a proven track record of operational excellence, I understand the unique challenges healthcare professionals face. My experience includes supporting over 1,450 patients, reviewing more than 200 patient records to prepare for inspections, and ensuring 100% compliance with Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards by meticulously revising and organizing critical files. I’ve also led monthly smoking cessation courses for groups of up to 50 participants, showcasing my commitment to patient education and wellness.
Today, I help providers and coaches like you reclaim valuable time by improving processes and streamlining operations. My goal is continuous improvement in the health field, as demonstrated by impactful projects such as managing DIRS input for 18 healthcare providers and supporting two clinical departments—a strategy that resulted in a 4% increase in operational dental readiness. Are you ready to optimize your business?
Let’s talk about how I can help you achieve your goals. Fill out the form below to get started!
Services
How I Can Support Your Business
I love serving healthcare and wellness professionals, including healthcare providers, health coaches, mental health professionals, and wellness retreat organizers. I also work with fitness professionals, holistic practitioners, telehealth specialists, nutritionists, medical spa owners, and corporate wellness coordinators. Whether you’re a healthcare coach, blogger, or functional medicine practitioner, I’m here to support you, optimize your business, and streamline your operations.
Health and Wellness Operations
• Event planning for healthcare conferences, retreats, and workshops
• Patient care coordination
• Telehealth coordination
• Virtual management of events and workshops
• Course creation for wellness programs
• Virtual business management specializing in health and wellness
• Remote IT support for clients attending conferences
• Business systems analysis and process improvements
General Virtual Assistant Services
• Calendar management
• Email management
• Meeting minutes and project coordination
• Data Entry and word processing
• Social media content creation (posts, cover photos, etc)
• PowerPoint presentation design and formatting
• Digital content development and formatting
• Travel reservations and itinerary planning
• Zoom meeting management
• Elementor for WordPress website management
Additional Services and Skills
• Content writing / copywriting for health and wellness topics
• UX writing for Chatbots
• Creating test plans and conducting testing for software
• Website UX design enhancements
Fill out the form below!
Let’s talk about how I can support your business.
Why Work With Me
I specialize in healthcare administration, ensuring tailored support that meets the unique needs of medical and healthcare professionals.
I am committed to delivering timely and accurate assistance, allowing you to trust that your administrative tasks are in capable hands.
I leverage technology and creative problem-solving to address you and your patient’s specific challenges and needs to keep your business thriving and ahead of the curve.